Conflict is inevitable, especially in healthy and creative environments where new ideas are vigorously debated.  In fact, conflict is an essential element of good decision making.

While conflict can’t always be resolved, it can always be addressed in constructive ways.

We provide an opportunity to build effective planning and communication skills and techniques to manage conflict, strengthen relationships and promote team cohesion.

We help you:

• Learn the anatomy of conflict, its causes and symptoms.
• Learn to distinguish between constructive and destructive conflict.
• Deal with interpersonal issues before they grow into project issues.
• Build skills and confidence needed to effectively manage and resolve conflict and crisis.
• Understand how trust and rapport can be strengthened in conflict situations.
• Develop an action plan for continuing personal development as a conflict competent leader.