Conflict Resolutions Skills and Strategies
Conflict is inevitable,
especially in healthy and creative environments
where new ideas are vigorously debated. In
fact, conflict is an essential element of good
decision making.
While conflict can’t always
be resolved, it can always be addressed in
constructive ways.
We
provide an opportunity to build effective
planning and communication skills and techniques
to manage conflict, strengthen relationships and
promote team cohesion.
We help you:
-
Learn the anatomy of conflict, its causes
and symptoms
-
Learn to distinguish between constructive
and destructive conflict
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Deal with interpersonal issues before they
grow into project issues
-
Build skills and confidence needed to
effectively manage and resolve conflict and
crisis
-
Understand how trust and rapport can be
strengthened in conflict situations.
-
Develop an action plan for continuing
personal development as a conflict competent
leader
